Blog
A Marketplaces Perspective to Bad Actor Seasonality
- Brand Protection
The holiday season, or ‘Golden Quarter‘, is one of the most important periods of the year for retailers and brands, with flash sales, short campaigns, and price promotions bringing a surge of sales and opportunity.
Consumers are spending more time online, extending their trust across both global and local marketplaces in search of the best deals, leaving them more at risk of being targeted by bad actors.
Corsearch calculations estimate that counterfeits accounted for 3.3% of global trade in 2023, and will grow to 5% by 2030 – meaning $1 in every $20 spent globally on products could be spent on counterfeit goods[1]. And this share is only set to increase during the Golden Quarter, with November boasting the highest volume of illicit listing enforcements on online marketplaces.
As more businesses participate in commercial events such as Black Friday and Cyber Monday, the opportunities for bad actors to trick, scam, and steal potential revenue and profits away from your brand increase.
Read on to learn why bad actors are so active during the Golden Quarter period and why the marketplace ecosystem is at the center of their efforts.
Table of contents:
• Bad actors and the current outlook
• How bad actors gear up for the Golden Quarter
• Bad actor behaviors, tactics, and trends during the Golden Quarter
• Infringement in numbers
• Platform spotlight: Amazon
• Download the Golden Quarter eBook
• Our solutions to stop seasonal threats
Bad actors and the current outlook
Bad actors are those that steal your IP and brand likeness to sell fake products, promote scams, and otherwise illegitimately generate profit off your hard work. They’re not always outside of your supply chain either – they can be ‘insiders’ creating more supply than contracted or selling outside of agreed markets.
Some of the most common IP and brand threats they pose are:
- Counterfeits
- Copycats and lookalikes
- Unlicensed products
- Regulatory breaches
- Parallel imports
- Impersonation and phishing
Corsearch research predicts the global trade in counterfeit goods could reach $1.79 trillion by 2030, a 75% rise from 2023[2]. In 2022 alone, counterfeiting cost brands $1.1 trillion, reduced tax revenues by $174 billion, and impacted 5.4 million jobs.
The holiday season fuels demand for sports merchandise, including Premier League kits, driving a booming counterfeit market now worth £180 million annually[3]. This illicit trade accounts for over a third of legitimate kit sales. During the 2022/2023 season, Premier League clubs sold 10 million shirts at an average of £76.50 each, while 16.2 million counterfeit shirts were sold at just £11 each — 86% cheaper. For every real shirt sold, 1.5 fakes flood the market, highlighting the scale of the issue during peak shopping periods like Christmas.
How bad actors gear up for the Golden Quarter
Fraudsters take advantage of the Golden Quarter just as much as your brand will do, with pre-sales campaigns. They thrive on the market of constantly changing offers and flash-sales, with fake products disguised among genuine discounted goods.
Infringers follow social media pages, brand updates, events and global trends to see which products are in demand. They are agile operators, following trends and pivoting to make products with mere weeks’ notice. Print-on-demand and customized goods also see a ‘titanic’ boom during the Golden Quarter as they are not affected by warehouse or production issues.
Bad actors are experts in the territories they operate in. They will often focus on the platforms that see the most traffic during this period – but this isn’t always the case. There are two routes they can take:
- Mass marketplaces (e.g., Amazon, Alibaba, eBay) – offering mass produced goods
- Niche marketplaces (e.g., Etsy, Wish, Redbubble) – offering customizable and print-on-demand (POD) products
Bad actor behaviors, tactics, and trends during the Golden Quarter
During the Golden Quarter, bad actors focus most of their efforts on marketplaces and social media. This is because websites take longer and more effort to set up. On these platforms, the following trends are observed:
More brazen IP infringement
IP infringement is more visible during this period, with listings brazenly including trademarks and copyright imagery. Bad actors know they will get taken down – but by the time this occurs, they’ve likely already sold huge volumes to discount hunting consumers. Sellers create throwaway accounts for this purpose, highlighting why image matching technology and round-the-clock enforcement are both critical.
Rapid relisting
Throughout the Golden Quarter, bad actors will list, remove, and then re-list their products to boost visibility to consumers. Bad actors fight each other for limited digital real estate, so will continue to relist their products so that they appear above their competition. Marketplaces such as Etsy, Wish, and eBay incentivize this behavior, offering relisting options so that products appear at the top of search results.
During December, ‘listing turnaround time’ is between 13 to 14 days on Etsy[4]. In comparison to the rest of the year, listing turnaround time on the same marketplace is between 17 and 18 days. Listing turnaround time refers to how long a listing stays up before it’s removed by the seller and then reuploaded.
Appealing to younger demographics
Listings targeted to a younger audience are noticeably different. They include greater use of color, images and emojis – all designed to be attention grabbing and overload the consumer with information. Vape listings on platforms such as Shopee are a great example of this.
Sponsored listings
Paid promotion is used extensively during the Golden Quarter. Bad actors are not only fiercely competing with your legitimate brand, but with themselves. Their goal is to drive as much visibility as possible before the end of sales events or they are taken down by the platform.
Parallel imports
Parallel importing, also known as gray markets, involves the selling of goods outside of a brand’s authorized distribution channels. Bad actors normally sell these goods through unauthorized channels such as local marketplaces.
These bad actors are often unauthorized resellers but could also be authorized sellers that are selling outside of their territory. They tend to capitalize on this process in countries where you may not be selling, as they can significantly inflate or reduce prices based on demand.
Scams and social media
During the Golden Quarter, phishing campaigns and scams surge as fraudsters exploit the influx of online shoppers. These bad actors craft fake websites and emails designed to mimic legitimate brands, luring consumers into sharing sensitive personal and financial information. Brand impersonation is a core tactic, with scammers hijacking the identities of trusted retailers to create a veneer of authenticity. This phenomenon not only results in financial losses for consumers but also erodes trust in the affected brands.
Social media platforms are another favored channel for scams during this period. Fraudsters target younger demographics with eye-catching visuals, excessive use of emojis, and overly enticing offers. These tactics are designed to overwhelm users and create a sense of urgency, compelling them to engage with counterfeit or malicious links.
For brands, such scams can have far-reaching consequences, from reputational damage to increased enforcement costs.
Most-targeted industries
With consumers looking for competitively priced gifts during the Golden Quarter, bad actors are known to focus on fashion, electronics, toy, and beauty brands. They will also exploit the entertainment industry – producing fake merchandise featuring popular children’s TV and movie characters.
Infringement in numbers
Infringement by product category
A spike in high-risk infringement activity was detected for numerous different brands during the week of Black Friday and Cyber Monday 2022 (November 25 to December 1)[5]. See below for the largest increases in high-risk listings in comparison to a week that occurred just 3 months prior (August 25 to August 31):
A technology brand experienced:
- 1015% increase on AliExpress (1,557 listings vs. 444)
- 443% increase on Shopee (1,371 listings vs. 123)
A fashion brand experienced:
- 1315% increase on MercardoLibre (382 listings vs. 27)
- 639% increase on Amazon (2,942 listings vs. 398)
A luxury brand experienced:
- 809% increase on Shopee (391 listings vs. 43)
- 709% increase on TradeMe (89 listings vs 11)
Infringement by marketplace
As shown in the graph below, Shopee, eBay, and Red Bubble see the highest volume of enforcements. During the Golden Quarter, there is a clear spike in enforcement volume for all marketplaces listed.
Platform spotlight: Amazon
ASIN
Amazon is a common target for bad actors, as up to 90% of consumers use it to price-check products[6]. The ASIN (Amazon Standard Identification Number) is the unique offer identifier on Amazon for each individual product. Amazon requires brands to share ASINs with other sellers of the same product. But these sellers are not required to prove that their versions are legitimate.
To add further complexity, bad actors may create duplicate ASINs that directly compete with official ASINs — you’ll likely have less visibility of activity on these listings. Given that Amazon’s algorithms put top-selling and ‘best-value’ products first, these duplicate ASINs will usually undercut the prices featured on your official listings.
Amazon Buy Box
Each Amazon ASIN features a ‘buy box’ at the top of the listing. It contains the ‘buy now’ and ‘add to basket’ buttons and is owned by only a single seller at any one time. However, during the Golden Quarter it may change hands multiple times throughout the day. Given that 82% of Amazon purchases are made via the buy box, it is imperative to have visibility of any bad actors infiltrating brand ASINs.
Download The Golden Quarter eBook
Our eBook ‘The Golden Quarter: A True 360° Customer View’ is your comprehensive guide to navigating the challenges that bad actors present across global marketplaces and capitalizing on the opportunities that arise during the year’s most critical period.
Our solutions to stop seasonal threats
We can help you at every stage of your Brand Protection journey — whether identifying threats, removing fraudulent listings, or taking down criminal networks.
Remove counterfeits at scale
Our AI saves hours of manual review time — matching features, images and logos to automatically detect counterfeits. And with the industry’s widest global marketplace coverage, our technology gives you the ability to detect and remove these listings across thousands of platforms.
Learn more about removing counterfeits at scale >
Eliminate the source of threats
Our Investigations Team uncovers the people, places, and networks responsible for the most prolific harm to your brand and consumers. Use their expertise to disrupt high value targets and stop the source of counterfeits.
Learn more about stopping the source >
Monitor authorized sellers & gray market threats
Our technology provides true visibility of your gray market scene online. Harness our expert gray market team threats to enforce compliance breaches, acting on territorial and platform regulations and ensure distributor compliance with your resale policies.
Learn more about monitoring authorized sellers >
References
[4] 2022 Corsearch infringement data
[5] 2022 Corsearch infringement data
